Below FAQ are some common concerns of our clients before purchasing the items, if you have other questions, please just send it to support@allclassygirls.com
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Clothing
What sizes do you offer at ACG?
We offer a wide range of sizes, from XS to XXL, to cater to all body types. Please refer to our size chart for detailed measurements to find your perfect fit.
Are your clothes true to size?
Most of our clothes generally fit true to size. However, we recommend checking the size chart and product description for specific guidance on each item.
How do I care for my ACG clothes?
To maintain the quality of your ACG clothing, we recommend following the care instructions on the label. Most items are machine washable, but we suggest washing on a gentle cycle and air drying when possible.
Where are your clothes made?
Our clothes are designed with care and made in various locations in the US and overseas. We prioritize quality and ethical production practices.
General
What is your return and exchange policy?
We want you to love your purchase! If you're not completely satisfied, you can return or exchange items within 7 days of receipt. Items must be unworn, unwashed, and with original tags attached.
Do you ship internationally?
Unfortunately, we currently only offer shipping within the United States. However, we are committed to expanding our reach and plan to offer worldwide shipping soon. To be the first to know when we start shipping internationally, please subscribe to our newsletter for updates and exclusive offers
How can I track my order?
Once your order has been shipped, you'll receive a tracking number via email. You can use this number to monitor your shipment’s progress directly on our website or through the carrier’s site.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. Your payment information is protected with advanced encryption to ensure a safe shopping experience.
Do you offer discounts or promotions?
Yes, we regularly offer promotions and discounts! Sign up for our newsletter or follow us on social media to stay updated on our latest offers.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact our customer service team at support@allclassygirls.com as soon as possible. We’ll do our best to accommodate your request before the order is processed.